TERMS OF SERVICE

Effective date: July 16, 2026
Last updated: July 16, 2026

Welcome to ProSpec. These Terms of Service (the "Terms") are a binding agreement between you and ProSpec Gloves LLC ("ProSpec," "we," "us") governing your use of www.prospecgloves.com, our glove customizer, and any purchase you make from us (together, the "Services").

PLEASE READ THESE TERMS CAREFULLY. SECTION 12 CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECT HOW DISPUTES BETWEEN YOU AND PROSPEC ARE RESOLVED. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED IN SECTION 12.7.

1. ACCEPTANCE

By using the Services, creating a design, uploading content, or placing an order, you agree to these Terms, our Privacy Policy, Refund Policy, Shipping Policy, and — for any customized product — our Embroidery & Custom Design Policy, which is incorporated into these Terms by reference. If you do not agree, do not use the Services. You must be at least 18 (or the age of majority where you live) to place an order; minors may use the customizer only with a parent or guardian's supervision, and purchases must be made by an adult.

2. CUSTOM PRODUCTS

Most ProSpec products are made to order to your specifications. You are responsible for reviewing every selection — spelling, colors, sizing, handedness (RHT/LHT), personalization text, and uploaded artwork — before submitting your order. Because production begins for you specifically:

- Custom products cannot be cancelled, returned, or exchanged except as stated in the Refund Policy (manufacturer error / limited warranty).
- Production and delivery windows shown at checkout and in the Shipping Policy are good-faith estimates, not guaranteed dates.
- Screen colors are approximations; minor variation between on-screen renders and finished leather goods is normal and is not a defect.

3. YOUR UPLOADED CONTENT AND DESIGNS (UGC AND INTELLECTUAL PROPERTY)

This section applies to any logo, image, text, artwork, or design you submit through the Services ("Your Content").

3.1 You must own it or have rights to it. You represent and warrant that: (a) you own Your Content or have all rights, licenses, and permissions needed to use it and to authorize us to reproduce it on products; (b) Your Content does not infringe or misappropriate any third party's trademark, copyright, trade dress, right of publicity, or other rights; and (c) Your Content complies with applicable law and our content standards (see the Embroidery & Custom Design Policy for the detailed list, including prohibited and unlicensed content).

3.2 License to ProSpec. You grant ProSpec a non-exclusive, worldwide, royalty-free license to host, store, copy, display, and reproduce Your Content as needed to operate the Services and fulfill your order — including rendering it in the customizer, storing it with your design and order records, transmitting it to our manufacturing partners, and reproducing it on your product. You retain ownership of Your Content.

3.3 Design configurations. The customizer, glove models, patterns, stock logos, fonts, renders, and all site content are owned by ProSpec or its licensors. A design configuration you assemble with our tools may be saved, shared, and reordered through the Services; you may not extract, scrape, or commercially exploit our renders, models, or assets outside the Services.

3.4 Right to refuse. We may reject any design or content at any time before production is complete — for suspected intellectual property infringement, prohibited content, technical unsuitability, or any lawful reason — as described in the Embroidery & Custom Design Policy, which also sets out your options if a design is declined.

3.5 Indemnification for Your Content. You will defend, indemnify, and hold harmless ProSpec and its officers, employees, agents, and manufacturing partners from any claims, damages, and expenses (including reasonable attorneys' fees) arising out of Your Content, your breach of this Section 3, or your violation of law or third-party rights.

3.6 Copyright complaints (DMCA). If you believe content on the Services infringes your copyright, send a notice compliant with 17 U.S.C. Section 512(c)(3) to our designated agent: Copyright Agent, ProSpec Gloves LLC, 1242 Reston Ave, Herndon, VA 20170; support@prospecgloves.com (subject "DMCA Notice"). We will respond expeditiously, including removing or disabling access to the identified material where appropriate, and may terminate repeat infringers.

4. ACCOUNTS

You are responsible for your account credentials and all activity under your account. Keep them confidential and notify us immediately of unauthorized use.

5. ORDERS, PRICING, AND PAYMENT

All orders are offers to purchase, subject to our acceptance. Prices, products, and availability may change without notice; obvious pricing errors may be cancelled and refunded. Payment is processed by Shopify and its payment partners — we never receive your full card details. Taxes and shipping are shown at checkout.

6. PROHIBITED USES

You agree not to: misuse or interfere with the Services; attempt unauthorized access; scrape or harvest data; upload malware; misrepresent your identity; submit content that violates Section 3 or the Embroidery & Custom Design Policy; or use the Services for any unlawful purpose.

7. WARRANTY DISCLAIMER

Except for the express limited warranty in the Refund Policy, the Services and products are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Baseball gloves are sporting goods, not protective or safety equipment, and we make no performance or safety claims. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law: (a) ProSpec will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, arising out of or relating to the Services or products; and (b) our total aggregate liability for any claim will not exceed the amount you paid us for the order giving rise to the claim (or $100 if the claim does not relate to an order). These limits apply regardless of legal theory and even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

9. INDEMNIFICATION

In addition to Section 3.5, you will indemnify ProSpec against claims arising from your violation of these Terms or misuse of the Services.

10. TERMINATION

We may suspend or terminate access to the Services for violation of these Terms. Sections that by their nature survive (including 3, 7, 8, 9, and 12) survive termination.

11. GOVERNING LAW

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law rules. Subject to Section 12, any claim not subject to arbitration must be brought in the state or federal courts located in Fairfax County, Virginia, and you consent to their jurisdiction.

12. DISPUTE RESOLUTION — BINDING ARBITRATION AND CLASS ACTION WAIVER

Please read this section carefully. It requires most disputes to be resolved individually through arbitration, not in court.

12.1 Informal resolution first. Before filing any claim, you and we agree to try to resolve the dispute informally: send a written notice describing the dispute to support@prospecgloves.com (subject "Legal Dispute Notice") or to our address below, and allow 60 days of good-faith discussion. Most issues are resolved this way. This step is a condition precedent to arbitration or litigation.

12.2 Agreement to arbitrate. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any product (except those in Section 12.5) shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, before a single arbitrator. The Federal Arbitration Act governs this section. Arbitration will proceed in Virginia or, at your election, by video or telephone conference or on the documents only; the arbitrator may award the same individual relief a court could.

12.3 Delegation. The arbitrator (not a court) has exclusive authority to resolve disputes about the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court decides the enforceability of the class waiver in Section 12.4.

12.4 Class action waiver. You and ProSpec each waive the right to a jury trial and to participate in a class action, class arbitration, or representative proceeding. Claims may be brought only in an individual capacity. If the class waiver is found unenforceable as to a particular claim, that claim (and only that claim) proceeds in court, with the rest remaining in arbitration.

12.5 Exceptions. Either party may (a) bring an individual claim in small claims court, and (b) seek injunctive or equitable relief in court for infringement or misuse of intellectual property or confidential information.

12.6 Fees; mass filings. AAA fees are allocated per the Consumer Arbitration Rules; if your claim is under $10,000 and non-frivolous, we will not seek attorneys' fees against you. If 25 or more similar demands are filed by coordinated counsel, the parties agree to AAA batching and bellwether procedures.

12.7 30-day opt-out. You may opt out of this arbitration agreement by emailing support@prospecgloves.com (subject "Arbitration Opt-Out") with your name, address, and order number within 30 days of first accepting these Terms. Opting out does not affect any other provision.

13. CHANGES TO THESE TERMS

We may update these Terms prospectively. The "Last updated" date will change, and material changes will be notified on the site. Changes apply to orders placed after they take effect.

14. GENERAL

If any provision is unenforceable, it will be modified to the minimum extent necessary or severed; the rest remains in force. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them to a successor. These Terms, together with the policies incorporated by reference, are the entire agreement regarding the Services.

15. CONTACT

ProSpec Gloves LLC
1242 Reston Ave, Herndon, VA 20170, United States
support@prospecgloves.com
(703) 231-6314